BRF-01 / Internet Safety

Internet safety habits that hold up on an ordinary Tuesday

Internet safety isn't one big decision. It's a stack of small, slightly boring ones: installing updates when your phone asks, knowing which sites you actually typed in, locking the screen on a shared laptop, and thinking twice before a free download.

This section is for the people who end up as the unofficial IT person. The parent setting up a kid's first phone. The church volunteer who runs the donation page. The retiree who wants to video call the grandkids without pop-ups claiming the computer is infected.

We cover safe browsing, software updates, public Wi-Fi, privacy settings, QR codes, and what to do when a screen suddenly tells you to call a support number. Microsoft, Apple and Google don't put phone numbers in their error messages, so a pop-up that does is a scam.

Every guide here follows the same order: what the risk is, how it shows up, how to prevent it, and what to do if it already happened.

Red flags

  • A pop-up says your device is infected and gives you a phone number to call.
  • A download page has several big Download buttons and none of them look official.
  • A QR code sticker has been placed over the original on a parking meter or menu.
  • Your browser suddenly has a homepage, toolbar or search engine you didn't choose.

5-minute security check

  • Install pending updates on your phone and computer.
  • Turn on automatic updates for your browser.
  • Set a screen lock on every shared device.
  • Remove browser extensions you don't recognize.

Internet Safety briefings

No internet safety briefings are filed yet. The first one is in the works; until then, the headlines below track what’s happening.

Privacy and digital-rights news from the EFF

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