BRF-03 / Online Scams

Online scams, taken apart: how they're built and how to walk away

An online scam is a story. Somebody wants your money or your information, and they build a reason you should hand it over right now. Fake invoices, fake lawyers, fake tech support, fake romance, fake jobs, fake prize notices, and fake calls from your bank's fraud department.

Scammers go where money and trust are. Older adults get grandchild emergencies and tech-support pop-ups. Small businesses and nonprofits get fake invoices and changed payment details. Job seekers get offers that need an upfront equipment fee.

Here we take scams apart one at a time: the script, the red flags, the independent check that exposes it, and exactly who to call if money already left your account. In the U.S., reports go to the FTC at ReportFraud.ftc.gov and to the FBI's Internet Crime Complaint Center at ic3.gov. Reporting doesn't always get money back, but it helps investigators connect cases that look small on their own.

Red flags

  • You're asked to keep it secret, even from family or your bank.
  • Payment has to be a wire, gift card, crypto or a payment app.
  • Someone you've never met in person has an emergency only money can fix.
  • The deal, refund or job is better than it has any right to be.

5-minute security check

  • Save real phone numbers for your bank and key contacts.
  • Turn on transaction alerts for your bank and cards.
  • Agree on a family check-in rule for money emergencies.
  • Know where to report: ReportFraud.ftc.gov and ic3.gov.

Online Scams briefings

Fraud and breach reporting from Krebs on Security

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